At Eletharia Global (OPC) Private Limited, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from www.elethariaglobal.com.

1. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Shipping and billing address
  • Email address
  • Contact number
  • Payment information (processed securely via payment gateways)
  • Order history and preferences
  • IP address and browser/device data

2. How We Use Your Information

We use your personal data for:

  • Processing and delivering your orders
  • Sending order updates and delivery tracking
  • Providing customer support
  • Improving our website and user experience
  • Sending occasional promotional emails (if opted in)

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic and usage patterns

You can manage or disable cookies in your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information. Your data may be shared with:

  • Trusted third-party service providers (e.g. delivery partners, payment gateways)
  • Legal authorities, if required by law

All such partners are bound by confidentiality agreements and data protection laws.

5. Data Security

We implement industry-standard security measures, including SSL encryption and secure servers, to protect your data from unauthorized access or misuse.

6. Your Rights

You may:

  • Access or update your personal data
  • Request data deletion (subject to legal compliance)
  • Opt-out of marketing communications at any time

To exercise these rights, contact us at info@elethariaglobal.com.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors.

8. Policy Updates

This Privacy Policy may be updated occasionally. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

For any questions or concerns regarding this policy, please reach out to:

ELETHARIA GLOBAL (OPC) PRIVATE LIMITED
📍 Money Point No. 59, K H Double Road, Unit No. 101,
Opposite BMTC Bus Stand, 1st Floor, Bengaluru – 560027
📞 Phone: +91 89050 90974
✉️ Email: info@elethariaglobal.com